If you have any sort of query or concern regarding the services which we provide please contact us by emailing our Customer Service team at [email protected] or contact us through the enquiry form on this page.
Where you do have any form of complaint regarding the services which we have provided to you, we will acknowledge your complaint at the earliest opportunity, fully investigate it and respond fully to you within 5 working days.
We will endeavour to assist you wherever we can however if you remain dissatisfied with our response in respect to any complaint you made to our Customer Service team then you are able to contact the Financial Ombudsman Service. Further information may be found at www.financial-ombudsman.org.uk
How to contact us
- Aldgate Tower
2 Leman Street